One estate, many buildings, evolving standards: How The Defence Housing Service (DHS) is bringing order to a complex asset data landscape

Across one of the UK’s most varied and historically complex estates, the Defence Housing Service (DHS) faces the familiar challenge of inheriting decades of inconsistent asset information created under multiple delivery approaches, contractors and evolving standards. In this fireside chat, the DHS’ Bryn Turner will share how they’re cutting through legacy data issues, prioritising pragmatism over perfection and reshaping their information requirements to serve real operational needs.

This session will explore what they stopped doing, what they changed and what’s actually working – offering honest lessons learned and practical guidance for anyone trying to move from information overload to information that matters. Facilitated by Glider’s founder Nick Hutchinson, this discussion shines a light on the realities of estate-wide digital operations and the mindset shifts needed to make progress at scale.