Stop breaking down silos, start making them work

Breaking down silos is not always the answer. Sometimes it creates decision paralysis, rework and delay. This session teaches “better silo working”: how to improve collaboration between design, commercial, delivery and digital teams by tightening decision ownership and cleaning up interfaces. You’ll learn a 10-minute Outcome and Boundaries Brief and a one-page Decision Log so decisions stick and handovers stop causing churn. We’ll also show how to use AI to capture and share decisions clearly, without adding noise. Templates provided via QR code, with printed copies available too.